In the past, Nintendo was known for not allowing refunds for those who made a pre-order on a game. This is mainly due to payments made directly after the title order. Well, after a strong reaction, the game giant reversed the course and will allow users to cancel the pre-orders on Nintendo Switch. Of course, for everything that concerns a refund, there are certain restrictions you will need to know before attempting that.
Am I eligible to cancel my pre-order?
As of September 1, 2020, Nintendo will allow users to cancel their pre-orders, but only until a week before the official launch of a game. This ultimately means that the transactions will only be completed seven days before the exit. of the game, because the payments taken can not be refunded. In return, it also considers that the games Pre-ordered in the week are not eligible for cancellation. Unfortunately, the securities that have been pre-ordered before the implementation of September 1 can not be canceled.
How to cancel a pre-ordered title on your Nintendo Switch
With this new update, people eligible for cancellation will find that it will be a breeze. If you are on your console, you will have to go back to the eShop. Once there, click on the image of your avatar in the upper right corner. This will take you to the Account Information menu where you will see the option to remove the pre-orders in the lower left corner of the screen. Once completed, you are always free to pre-order this title again if you change their minds at any time before leaving.
How to cancel a pre-ordered title from a browser
If you do not have your console at your fingertips, you can also do it from any internet browser. You will need to connect from Nintendo site, so make sure you know your login information.
Then click on your avatar in the upper right corner, near the search bar. You will need to access the Settings tab, once the prompt is open. On the left side of the settings menu, tap the Shop Menu icon. From there, scroll down your payment options and you should see a clickable link entitled Your Pre-orders . Once there, the cancellation of each can be done in a few seconds.
Keep in mind that you will lose all gold points obtained by precommitting the article and you will not have access to the bonuses possibly provided with the pre-ordered edition.